Trilogy Home Care Victoria

Trilogy Home Care Package Victoria

Introduction

As people age, they will often require extra help in order to live at home comfortably. Trilogy Home Care Package Victoria specialises in personal care for the elderly and individuals with disabilities so that they may continue to be independent. This program offers various services, such as personal care, medical help, household support, and the like, whose main aim is to develop a better-quality life.

What is the Trilogy Home Care Package?

The Trilogy Home Care Package is a government-assisted program aimed at enabling the elderly and disabled to stay at their homes and still get the help they need. It includes a range of services to support daily living, such as:

  • Personal care – Help with bathing, grooming, and dressing.
  • Medical assistance – Nursing care and medication management.
  • Household support – Help with cleaning, cooking, and laundry.
  • Social support – Companionship and community engagement.
  • Mobility assistance – Help with transportation to appointments.

This package is ideal for the elderly and people with disabilities who need extra support for living at home independently.

Eligibility Criteria

To qualify for the Trilogy Home Care Package, you must meet these requirements:

  • Age: If you are 65 years of age or older (or under 65 with specific care needs).
  • Assessment: A comprehensive Aged Care Assessment must be done to acknowledge your necessary help
  • .Documents: You are obligated to send in your personal, medical, and financial information.

Assessment Process

The Aged Care Assessment Team (ACAT) will evaluate your needs through these steps:

  1. Contact My Aged Care – call 1800 200 422 to get the application form or go to myagedcare.gov.au for online applications.
  2. Schedule a Home Visit – An ACAT nurse or a social worker will set a date and time to meet you at home to help you identify any care support you need or want.
  3. Home Assessment – The assessor will look at how you are able to do daily activities, your medical requirements and support choices.
  4. Receive Your Care Level – You’ll be assigned a Home Care Package level (1 to 4) based on your care needs.
  5. Get Your Referral Code – This code allows you to choose a provider, such as Trilogy Home Care, to begin your services.

Documents you’ll need

  • Personal ID: Medicare card, passport, or driver’s license.
  • Medical Records: Doctor’s reports, medication list, and hospital discharge papers (if applicable).
  • Financial Information: Pension/Centrelink statements, bank statements, and asset details (for government subsidy assessment).
  •  Legal Documents (if applicable): Power of Attorney or guardianship papers.

Tip: It is faster to get the things you need if you bring these documents with you for the assessment.

Types of Services Included

The program provides a variety of services based on your needs:

  1. Personal Care
  • Help with bathing, dressing, and grooming.
  • Assistance with toileting and hygiene.
  1. Medical Assistance
  • Medication management.
  • Nursing care and health monitoring.
  1. Household Support
  • Cleaning, laundry, and cooking.
  • Shopping and other household tasks.
  1. Social & Emotional Support
  • Companionship and social interaction.
  • Encouragement to participate in community activities.
  1. Mobility & Transportation
  • Transport to medical appointments and social outings.
  • Assistance with walking and mobility.

Levels of Home Care Packages

The Trilogy Home Care Package offers four levels of support, depending on your needs. Your Aged Care Assessment (ACAT) will determine the level of care you qualify for.

Level 1 – Basic Support Needs

This level is for people who need a small amount of help to stay independent at home.

  • Light housekeeping (vacuuming, dusting, laundry).
  • Meal preparation and grocery shopping.
  • Transport to local appointments or social outings.
  • Occasional personal care (help with dressing or showering).
  • Social support (companionship or community activities).

Level 2 – Low-Level Care Needs

This level offers more regular assistance for individuals requiring help with personal care and minor medical support.

  • All Level 1 services.
  • More frequent personal care (help with showering, dressing, and grooming).
  • Assistance with meal preparation and dietary planning.
  • Basic mobility support (walking assistance, home safety modifications).
  • Medication reminders and simple health monitoring.

Level 3 – Intermediate Care Needs

This level is for people with complex medical conditions who require regular nursing care and personal assistance.

  • All Level 1 and 2 services.
  • Regular nursing care (wound dressing, injections, catheter care).
  • Assistance with mobility aids (walking frames, wheelchairs, home modifications).
  • 24/7 emergency call services.
  • Specialised support for conditions such as dementia or diabetes.

Level 4 – High-Level Care Needs

This level provides intensive, full-time support for individuals with severe health conditions requiring constant care.

  • All Level 1, 2, and 3 services.
  • Daily nursing care for complex medical needs.
  • Full assistance with daily activities (bathing, dressing, toileting).
  • Palliative care and end-of-life support.
  • High-level mobility assistance (hoists, specialized beds, 24/7 monitoring).

How is Your Home Care Package Level Determined?

  • An assessment through My Aged Care (ACAT) examines your medical, personal, and daily living requirements.
  • You will be diagnosed with a care level from 1 to 4 depending on your dependency level.
  • You might get the next level up a package in case those needs increase over time.

How to Apply

  • Contact My Aged Care – Call at 1800 200 422 or visit their website at myagedcare.gov.au Screening & Assessment – Answers to the questions about your health. Specify when you are available for an ACAT home visit and then schedule it.
  • Receive Your Assessment Outcome – you’ll be assigned a care level (1-4) and receive a referral code.
  • Choose Trilogy Home Care – Obtain a referral code for the services to get started and use them.
  • Create a Care Plan – The care plan is the first step in setting up your services.

Processing Time:

  • Assessment Approval: 2-6 weeks.
  • Package Assignment: 3-12 months (depending on availability).

Cost & Funding

The Australian Government subsidizes most costs, but you may need to contribute based on your income.

Government Subsidies (Annual Funding Per Level):

  • Level 1: $10,300
  • Level 2: $18,200
  • Level 3: $39,100
  • Level 4: $59,600

Possible Out-of-Pocket Costs:

  • Basic Daily Fee: Up to $12.53 per day (many providers waive this).
  • Income-Tested Fee: Only applies to higher-income individuals (up to $35.95 per day).
  • Private Payment Options: Available for additional services beyond government funding.

Why Choose Trilogy Home Care?

Trilogy Home Care is a company that gives great care to elderly or disabled people so that they can live freely in their own home. They cater towards the needs of every client by their services and fulfills the aim of the right level of assistance. 

Key Benefits:

  • Personal Care: All services are made especially for each and every client which from all the clients get the right support.
  • Prices Information: There are no hidden costs, and you are able to choose the most flexible option.
  • Trained caregivers: Staff are well-trained experts and compassionate.
  • Comprehensive Services: Personal care, medical help, social interactions, and household chores come along with the help you get.

Contact Information & Support

For more details about Trilogy Home Care or to apply for a Home Care Package, reach out through the following channels:

Trilogy Home Care:

  • Phone: 1300 459 190
  • Email: info@trilogycare.com.au
  • Website: www.trilogycare.com.au

My Aged Care (Government Support & Applications):

  • Phone: 1800 200 422

Website: www.myagedcare.gov.au

Frequently Asked Questions (FAQs)

Approval takes 2 to 6 weeks, and package assignment may take 3 to 12 months.

The government covers most costs, but some people may need to contribute.

Yes, you can change providers anytime without losing your funding.

You can apply for a higher-level package if your needs change.

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