NDIS

NDIS Assistive Technology Guide: How to Access and Use Your Funding

At Assistive Tech Hub, we’re a Registered NDIS Provider helping participants across Australia confidently access assistive technology (AT) that improves independence, safety, and everyday life. Whether you’re new to the NDIS or updating your plan, our expert team is here to support your journey from eligibility to equipment delivery.

What Is Assistive Technology?

The NDIS defines assistive technology as any equipment, technology, or device that helps you:

Do things you can’t do because of your disability
Perform tasks more safely or independently
Reduce the need for support over time

Examples include:

Low-cost items: walking sticks, non-slip mats, eating aids
Mid-cost items: shower commodes, basic power wheelchairs
High-cost items: complex communication devices, custom-built wheelchairs

Not all household items are considered AT—only those that are required due to disability-specific needs.

What Can Be Funded Under the NDIS?

To be included in your NDIS Plan, assistive technology must:

Relate directly to your disability
Be value for money compared to similar alternatives
Help you meet your personal goals and needs
Not be funded by another system (e.g., hospitals, schools, or public transport)

Each item is evaluated based on:

Its cost (low, mid, or high)
Its risk level (low or higher)
How it contributes to your independence and safety

How to Access Assistive Technology Through Your NDIS Plan

✅ Step 1: Check Your Eligibility

To qualify, you must:

Be under 65 years of age
Be an Australian citizen or permanent resident
Have a permanent and significant disability

✅ Step 2: Apply for the NDIS

You can request an Access Request Form by:

Calling 1800 800 110
Emailing: nationalaccessteam@ndis.gov.au

Helpful resources: NDIS Participant Booklets

✅ Step 3: Prepare for Your Planning Meeting

Discuss your goals and how assistive technology can help you achieve them. Provide:

Written advice or assessment from a qualified assistive technology advisor
Evidence of the item’s value and relevance to your disability
Reports or lived experience that support the request
Quotes (for high-cost AT)

✅ Step 4: Use Your Approved Plan Confidently

After your plan is approved:

Work with a Registered Provider like Assistive Tech Hub
Purchase, rent, or trial the assistive technology
Keep all quotes, invoices, and written advice for your records

What You Must Do Before Buying Assistive Technology

Requirements differ depending on the cost and risk level:

Cost Category	Per Item Value	Requirements
Low Cost	Under $1,500	Self-managed; advice recommended
Mid Cost	$1,500–$15,000	Written advice required
High Cost	Over $15,000	Formal assessment + quote required

Risk level matters: Higher-risk items (e.g. bed rails, powered devices, pressure care) require advice from an AT advisor or assessor before purchasing.

What Else Can Be Funded?

The NDIS may also fund:

Advice & assessments (capacity building support)
Setup & delivery costs
Trials and rentals of new or unfamiliar AT
Maintenance and repairs
Replacement of old, damaged, or unsuitable AT

You can find complete details in the official NDIS AT Guidelines here

Need Help with Your NDIS Assistive Technology?

We’re here to support you with:

Service agreements
Advice and product recommendations
Registered NDIS equipment supply
Ongoing support for maintenance, repairs, and trials

Send us a message

We’re here to support your journey with assistive technology.

Reach out by phone, visit us in person, or send us a message, and our team will assist you every step of the way!